Returns & Exchanges
At Oral Max, we stand behind the quality of our products and offer a 30-day satisfaction guarantee for all unused items. If you are not completely satisfied with your purchase, we provide a streamlined return process to ensure your shopping experience remains exceptional.
Return Process
- 1.Initiate Your Request
Log into your account or visit our online portal to provide your order number and the reason for your return.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all accessories and manuals are included to qualify for a full refund.
- 3.Ship the Items
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.